LJ Hooker Concierge

LJ Hooker Concierge


LJ Hooker Concierge

In 2020, we are incredibly lucky to have the opportunity to be a part of an industry first in the property management sector.

You, our valued tenants can now utilise “LJ Hooker Concierge” software in your rental properties.

Here is an opportunity to use the latest technology to make it easier for you as a tenant to communicate with us, ask questions and make requests.

With Google Home, SMS, Web Form and Email available, you can now ask an extensive range of questions about your tenancy and submit maintenance requests.

 
  • Bond information
  • Rental ledgers
  • Rent & lease enquiries
  • Submit maintenance requests
  • Find out who to contact in an emergency
  • Sending a request to the tradesman directly in an emergency
  • Inspection enquiries
  • Give notice to vacate your rental property
 

Using your preferred platform, get the answers you need exactly when you need them. 24 hours a day, 7 days a week.

We ask that you use this service for ALL of your maintenance requests and general enquiries. We are still available and the requests you make and the information you seek through “LJ Hooker Concierge” is sent to your property manager directly and no follow up will ever be missed.

Please view the below Guides if you have any questions.


Tenant Handbook - LJ Hooker Concierge

Tenant Set-Up Guide - LJ Hooker Concierge